A malfunctional bathroom exhaust fan caused a fire in this apartment building. The client knew to call SERVPRO right away to remediate the damage. Our team went in and sealed the roof to prevent further damage and cleared the area. SERVPRO also needed to clean the surrounding units due to traveling soot and water leakage. If a disaster such as this occurs, do not hesitate to contact the ones Here to help. 

When a fire occurs, it leaves soot remaining in the air and on materials in your home. Leftover soot that sits on surfaces can be unsafe and damaging to your objects. Luckily, SERVPRO of Lake of the Ozarks offers contents cleaning services to get your materials looking like their preloss conditions.  

We've talked about the steps we will take when restoring your property and contents. Our employees worked endless hours to restore your family picture of your mom and dad, who are no longer with us. Norma and Cindy have spent long hours wiping every inch of the content to eliminate any evidence of the disaster you experienced. The time to return the restored items to our clients has fully recovered from the fire they experienced. I wish you could feel the emotions people share with you as they look through the boxes of contents we saved. It's a genuinely emotional experience that brings our team joy because it shows them that the hard work paid off. By choosing SERVPRO of Lake of the Ozarks, you are working with a team that will welcome you into our family.

We here at SERVPRO of Lake of the Ozarks are proud that we have access to what’s called an Ozone Chamber. We utilize it when we get contents that went through heavy smoke damage as the ozone chamber produces molecules that have third oxygen bonded. When these molecules hit smoke, it captures it and eliminates it. If contents have microbial growth, the 03 attaches itself to the bacteria, odors, germs and destroys the cell wall. Our Content specialist utilizes this chamber frequently as it helps eliminate the stubborn smoke smell.

If you ever experience a fire, call our staff at (573) 346-7200, and we will be happy to assist you with restoring your property/contents. 

Content Cleaning is a service we provide for those who have experienced some form of disaster. The clients who use this service the most are victims to fire damage as the smell and soot get captured in the fabric. It’s important to know that different materials hold smoke more than others, so we have employees on staff that are content specialists. Their primary focus is to ensure that the items receive the TLC love they deserve so that they get restored to the preloss condition by knowing the proper procedures to take when cleaning and restoring our client’s property. If you ever see them in the shop, you will notice the q-tips that allow them to get into every knock and cranny. The content specialist takes great pleasure in restoring our client’s items because when they are returned, you can see/feel the emotions brought by having the sentimental items back.

One of the first things you learn while working at a SERVPRO location is the importance of teamwork. We believe that all departments should help whenever our Production Technician needs it. Recently, one of our clients was affected by a multibuilding fire in which we had our hub location’s marketing team come and help perform general cleaning. Every person in our business believes in making this a seamless transition from disaster to normalcy. With a project of this size, we had damage ranging from general cleaning/odor removal to a complete loss of business.  

By choosing SERVPRO, you decide to work with a team of professionals willing to work endless hours to get you back to normalcy. If you experience a fire, please don’t hesitate to call SERVPRO of Lake of the Ozarks at (573)346-7200!